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Does A-1 Limousine have a
Fuel Surcharge?
Where do I meet my chauffeur
at the Airport?
Do I
have to call you if my flight is late?
Why was I charged Waiting
Time?
Do you have online
reservations?
Do you offer any discounts?
How can I get a copy of my receipt?
Does A-1 Limousine have a
Fuel Surcharge?
In
order to avoid changing
prices frequently A-1
Limousine has instituted a
Fuel Surcharge to allow for
the changing prices.
Currently we are adjusting
our Fuel Surcharge on a
periodic basis according to
the average price paid for
fuel usually monthly.
Sometimes we adjust more or
less frequently when it is
warranted. For the most up
to date information please
go to our
Fuel Surcharge
notice on the Newsroom page.
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Where do I meet my chauffeur
at the Airport?
Chauffeurs will have a sign
with your last name on it
and meet you:
For Domestic
arrivals your chauffeur will meet you at the
Baggage Claim Level or designated Meeting
Area if the airport has one.
For
International Flights your chauffeur will
meet you at the Customs Exit or designated
Meeting Area if the airport has one.
Curbside pickup
is usually NOT permitted by the airports for
security reasons.
If you arrive
and do not see your chauffeur please call
1-800-367-0070 to contact our Dispatch
Office 24 hours a day. This will avoid a
charge for a No-Show please note where you
are when you call (i.e. Baggage Carousel 2)
this will help direct your chauffeur.
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Do I
have to call you if my flight is late?
No reason
to call if you are on the same flight, our
dispatch office monitors arrivals. However,
you must call if your flight gets canceled
to give our dispatcher the new flight or if
you miss your flight.
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Why
was I charged Waiting Time?
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Do
you have online reservations?
Yes we do,
please click on the 'Reservations' link to
register. Please Note - online registrations
are only available for credit card
customers. Account customers must contact
their salesman to setup for online
reservations.
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Do you offer any discounts?
Yes we do. We
offer a variety of discounts from newspaper
coupons, local discounts, AAA Discounts and
Corporate Discounts. Most must be provided
when the reservation is made and/or they
must be associated with an account and paid
promptly to qualify. Please check with your
salesman or association for Discount/Coupon
Codes.
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How can I get a copy of my receipt?
You can get a receipt automatically by
signing up with a valid email address. You
can also call our accounting department to
email/fax/mail you a copy of your receipt.
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